[CHARLOTTE, N.C., MONDAY, DECEMBER 1st, 2022] Catalyst Business Services, LLC welcomes Bill Vassalotti, a proven default-industry professional to its team, as its newest Consultant and Relationship Manager. Catalyst’s Managing Partner and Senior Consultant, Maryann Mack comments, “We are very excited to have Bill join our growing Catalyst team.  He is an accomplished and accredited industry professional that will bring considerable depth and abilities to our team as we work to drive business forward for our clients and provide solutions for the servicing community.” 

Bill Vassalotti’s extensive experience includes operations management, new business development and customer relations.  During his career in the mortgage industry, he has worked with Fortune 500, midsize and start-up organizations and has an extensive track record of implementing performance metrics, process improvements and entrepreneurial initiatives. 
​  
Bill obtained a BA in Economics from Rutgers University and holds a MBA in Finance from Villanova University.  ​

​[CHARLOTTE, N.C., TUESDAY, AUGUST 30TH, 2022]

Catalyst Business Services, LLC welcomes Anthony Golden, a proven default-industry professional to its team, as its newest Consultant and Relationship Manager. Catalyst’s Managing Partner and Senior Consultant, Maryann Mack comments, “We are thrilled to have Anthony join forces with us.  As a personal friend, colleague and confidant of mine for numerous years, I can attest to Anthony’s passion for driving businesses forward.  I am confident that his previous consulting, sales and relationship management roles will serve to benefit Catalyst, its clients and the servicing industry.” 

​Anthony Golden has extensive experience with mortgage loan servicing, default management, loan originations, vendor related services and client relations.  During his career in the national mortgage industry, he has an extensive track record of providing high-level consulting, sales and management results.  Anthony had primary oversight of GMAC-ResCap’s servicing book and helped grow a national field service business that culminated with a sale to Xome/Mr. Cooper.

Anthony obtained a BS in Business Administration from California State University Northridge. 

 

 “The Chains of Habit are too light to be felt until they are too heavy to be broken”
Warren Buffet 2018

• Purposeful Social Media- Away with the old and ring in the new! You may have a habit of layering on content in social media, but is it purposeful or planned? Do you have a content plan for each quarter that aligns with your marketing and business development strategy? 
• Zigzag Thinking - In marketing and business development, knowing your competition and your audience is vital. How well do you know your audience? Do you know who your competition is? Just because another company operates in your market or in your state, does not mean that they are YOUR competition. It is easy to be caught following not leading, leaving your firm a step behind and lost in zigzag thinking.
• Prep, then prep again! - One thing we learned in 2020 is that you need to be prepared for anything, including potential volume in 2021. Do you run tests of all operations? Do you know your points of failure? And importantly is your tech, process and operation the best it can be? Yes, clients will look under the hood and seek well trained staff and efficient operations.

At Catalyst we have over 40 years of cumulative experience in law firm process management, operations management, marketing, and business development. We believe that every firm can improve their brand and operations for better ROI and to attract and retain more clients! Let us help you build better habits in 2021. 

Posted By Elizabeth A. Potter, MBA - Former Partner of Catalyst